Data provided by you:
Contact information you provide within the Services, such as your nickname and email address
Your communication history with the Service, including your requests and/or in-game chat logs
Data collected automatically by us or our service providers:
Your in-game progress and account data
Data about your use of the Services, including any game data and your interactions with other players (users) within the Services
Your device data, such as device name, device model, operating system, screen resolution, browser type, country of use and device language settings, Internet and/or cellular provider information, network data
Your IP address and mobile device identifiers, including advertising ID, MAC address, geolocation, IMEI
Data obtained through third parties, such as social media identifier, mobile app store identifier (Google Play, App Store), name specified in social networks, email address, friend lists obtained through social media account (Facebook, Google, VK, etc.)
Keeping the Services up and running and improving them
Creating new accounts, allowing new players early access to Services
Confirming and verifying payments made through and/or within the Services
Providing requested services and products
Providing in-game communications, such as communicating among users, including the use of chat rooms, and/or communication with the technical support team of the Services
Improving the user experience, developing Services and customizing them
Timely notifications and provision of information, including delivery of messages from technical support, updates, and security alerts of Services
Maintaining Services security
Monitoring Services usage
Recognizing and tracking suspicious activity
Taking measures against fraudsters
Improving the ads delivered to you based on your online behavior
Analysis of the effectiveness of advertising and fine-tuning it afterwards.
We aim to keep the data we collect secure by all means available to us, so we have taken all necessary measures and steps to comply with industry standards, in particular where permitted, using encryption to ensure that your personal data and transactions are protected from unauthorized access, misuse or modification of any kind.
You have the right to request and receive the deletion of your personal data collected within or through our Services.
If you would like to exercise this right, please send your request to firstname.lastname@example.org (please note that if your request is sent to any other SIA "SC GENERAL"’s email address, we cannot guarantee its receipt and further processing). We will strive to respond to your request within 30 days of receiving it. In order to exercise your right, we will need to identify you as the owner of the account. You shall understand and agree that for these purposes we will have to ask you for additional information, such as photos and/or copies of your documents, which you agree to provide. Providing these documents is necessary to avoid fraud, as well as to protect your account from possible harm.
Please note that the deletion of your personal data will be accompanied by the deletion of all information related to it, such as your in-game progress, including the level reached, purchased licenses for in-game content (including those purchased with real money) and any other in-game content related to your account. Recovery will be impossible. By requesting the deletion of your personal data, you acknowledge and accept this fact and confirm the deletion of all information relating to your data.
Please note that in the event that you stop the process of deleting your personal data, you may still lose access to the SIA "SC GENERAL" Services.
Please note that all correspondence regarding the deletion of personal data is conducted in English only.
Your data will be stored in our system for as long as your account is active or for as long as it is required to provide you the Services. Please be aware that if you request to have your data deleted, we will continue to store it as anonymous information after your account is deleted. Any information you have shared with other users of our Services, such as in-game correspondence, technical support correspondence or any other content made available to other users, will remain available in the system after your information is deleted.